Can you service systems installed by another company?
Often, yes. We’ll need to check the equipment, its condition and whether we can support it. Send us the make of the system and any recent service reports, including faults or outstanding work. We can then explain what maintenance we can offer and whether anything needs upgrading first.
Can one enquiry cover several schools in an academy trust?
Yes. Start with a list of the schools and what each one needs. Equipment and layouts may differ across the trust, so we’ll look at each site’s starting point. Tell us who manages the systems locally and who coordinates estate work across the trust. That helps us discuss installation or maintenance without assuming every school uses the same platform.
Can you monitor security systems during school holidays?
CCTV and intruder alarm monitoring can be included, subject to checking the equipment and connection. We’ll discuss who should be contacted after an activation. Tell us about holiday clubs, cleaners or contractors who still need access, so the monitoring arrangements reflect when the buildings are actually empty.
What if our college or university has several kinds of building?
Include the different uses when you contact us. A teaching block, a laboratory and a sports facility may have different opening hours and access needs. We’ll discuss the fire and security work for each building. Identify any sleeping accommodation separately, including halls of residence, so it can be considered for its own use.


