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Case Study HEALTHCARE COMMERCIAL CCTV

Forget Me Not Children's Hospice, CCTV upgradeand Access Control Upgrade

Centurion Fire & Security upgraded the CCTV system at Forget Me Not Children's Hospice, introducing Brivo Eagle Eye cloud video management, internal and external CCTV cameras, ANPR cameras and access control support.

Forget Me Not Children's Hospice 2026

Forget me not children's hospice CCTV instillation and access control upgrade

Documented outcome

Forget Me Not Children's Hospice now has a modern CCTV and access control solution that improves safeguarding, site visibility, vehicle monitoring, incident review and day-to-day operational efficiency.


Scope
CCTV upgrade, Brivo Eagle Eye VMS, ANPR cameras, access control support
Completed
2026

The challenge

The brief

Forget Me Not Children's Hospice provides outstanding care and support to children with life-shortening conditions and their families. Creating a safe, secure and welcoming environment for children, families, staff, volunteers and visitors is central to the hospice's day-to-day operations.

Centurion Fire & Security had already worked closely with the hospice over several years, including support with access control and the ongoing improvement of its wider security infrastructure.

As the hospice's operational needs developed, the team required a more capable CCTV system with better site-wide coverage, improved vehicle monitoring and easier access to live and recorded footage.

The previous CCTV setup did not provide the level of visibility or functionality needed across the full site. Reviewing incidents could take longer than necessary, and the team needed a system that made it easier to find, save and securely share footage when required.

Any solution also had to be sensitive to the nature of the hospice environment. The aim was not to modernise for the sake of it, but to improve safeguarding, support day-to-day operations and give the facilities team better control.

"Forget Me Not Children's Hospice has been working with Centurion Fire & Security for the last few years. In that time, they've provided us with a new access control system and upgraded our CCTV system, providing additional cameras to deliver full site coverage and integrating it with the Brivo Eagle Eye platform.

The access control system has simplified our process for managing access to the hospice while improving the security of the building. The improvements to the CCTV system have been a significant step forward from what we had previously, particularly with the addition of ANPR, which enables us to easily identify vehicles entering the car park.

The Brivo Eagle Eye system has enabled us to review footage following incidents on-site, with powerful search functionality that means we can quickly find the footage we need, save it, and securely share it with the police when required.

The servicing and support that Centurion has provided for all the equipment they have installed has been excellent. Their team are always understanding of the sensitivities of working in a hospice environment and work around us whenever required."

Facilities Team, Forget Me Not Children's Hospice

How we worked

Our approach

Site-wide camera coverage

Internal and external cameras were positioned across entrances, exits, perimeter areas, car parks, grounds, communal areas and key operational spaces.

Vehicle monitoring

ANPR cameras were introduced to monitor vehicles entering and leaving the site, helping the facilities team identify vehicles and review activity quickly.

Cloud video management

Brivo Eagle Eye gave authorised users secure access to live and recorded footage from desktop and mobile devices, with intelligent search tools to speed up investigations.

Future-ready platform

The cloud-based architecture simplified management, reduced on-site infrastructure, improved cybersecurity and gave the hospice room to scale.

What was delivered

The outcome

Forget Me Not Children's Hospice now has a modern CCTV and access control solution that improves safeguarding, site visibility, vehicle monitoring, incident review and day-to-day operational efficiency.

The project has provided the hospice with a future-ready security solution that strengthens safety across the site while making it easier for the facilities team to manage the estate.

With improved CCTV coverage, ANPR cameras and Brivo Eagle Eye cloud video management, authorised users can now review footage faster, monitor key areas more effectively and securely share evidence with external agencies when needed.

The upgrade gives the hospice a more reliable and scalable security platform, supporting both current operational needs and future growth.

COVERAGE Internal, external and ANPR cameras installed across the site.
SAFEGUARDING Improved visibility for residents, staff, visitors, volunteers and families.
INVESTIGATION Faster footage search, review and evidence retrieval.
SHARING Secure footage sharing with external agencies when required.
MANAGEMENT Cloud-based CCTV platform with improved resilience and cybersecurity.
SCALABILITY Designed to support future requirements and changing operational needs.

Installed systems

Technology

Brivo Eagle Eye VMS

Cloud-based video management system providing secure access to live and recorded footage, intelligent search, simplified management and automatic software updates.

ANPR cameras

Automatic Number Plate Recognition cameras to monitor and review vehicle movements entering and leaving the hospice site.

Internal and external CCTV

Strategically positioned cameras across entrances, exits, perimeter areas, car parks, grounds, communal areas and operational spaces.

Access control system

Access control support helping the hospice simplify access management and improve building security.