What is the difference between access control and door entry?
Access control checks a card, fob, PIN or other credential against the permissions for a door. Door entry lets a visitor call someone who can decide whether to admit them. A shared office entrance often needs both: credentials for regular users and an intercom for visitors.
How much does access control installation cost?
The number of doors is a starting point. Their condition, locking hardware and cable routes affect the work too. A single standalone door differs from a system with central user management, visitor intercoms or links to other equipment. We survey the premises before quoting and explain any ongoing software or licence costs.
Can you maintain or upgrade a system installed by another company?
Yes, after we’ve checked it. Send us the system make, the number of doors and any service reports or recurring faults. We’ll review its condition, software access and available support, then explain what can be kept, what needs attention and what maintenance we can offer.
Can I manage several sites or cancel a fob remotely?
Yes, on a compatible networked or cloud-managed system. Authorised staff can update users and permissions without visiting each door. We’ll check how changes reach the controllers and explain what happens if a connection is lost. A standalone door won’t necessarily offer remote management.
What happens to controlled doors during a fire alarm or power failure?
The release arrangements vary with the door, locking hardware and escape plan. Access control must not prevent safe escape. We check the emergency release and any required fire alarm connection as part of the design, then test their operation at handover.
Can access control work with CCTV and intruder alarms?
Yes, where the equipment supports the link. An access event can be associated with camera footage, for example, or an authorised user can operate a specified intruder alarm function. Tell us what you want the systems to do together so we can check compatibility before recommending changes.
How often should access control be serviced?
The schedule depends on the equipment, how heavily the doors are used and any fire-safety connections. We’ll discuss the checks and visit pattern for your system. Let us know about faults between visits, including a door that won’t release or a reader that works intermittently, so we can discuss the help needed.
What should we consider before using biometric entry?
Start with why a card or PIN would not meet your needs. ICO guidance requires a data protection impact assessment before using biometrics to uniquely identify workers, with a lawful basis and special category condition for processing. Consider a non-biometric alternative and what happens if someone cannot be recognised. Involve the person responsible for data protection before choosing readers.





















